In most cases of the DCS problems we need DxDiag file:
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. attach this text file to new message in the ticket.
How to take a screen shot from DCS World?
Hit the PrtScr button on the keyboard.
All in-game screenshots are saved automatically here:
Tasklist while running DCS.exe
In some cases we want to know which the processes are running on PC directly while running DCS.exe
Please run this command through CMD: tasklist | sort >c:\process.txt
then find the file here C:\process.txt and attach it to the support ticket
In case we need a track file after crash
To do this, start a flight and wait a crash of the DCS World
Go to c:\Users\<User_name>\AppData\Local\Temp\DCS\
Find a file LastMissionTrack.trk
Then attach this track to your message in support ticket
How to save a track for support and future replay
Please fly the mission showing the problem.
Then close the mission, during the debrief screen you can save track.
This track can be found in C:\Users\<User_name>\Saved Games\DCS[openalpha]\Tracks
For support, please attach this track and we will take a look into the issue.
Found a typo? Select it with your mouse and press Ctrl+Enter.