Bonus system terms and conditions

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CUSTOMER BONUS SYSTEM THE FIGHTER COLLECTION AND EAGLE DYNAMICS!

Starting February, 20, 2014, digitalcombatsimulator.com offers our loyal customers a new bonus system that provides discounts with each DCS product purchase.

When purchasing a DCS product a full price, you will receive a bonus based on the price of the purchased DCS product(s). The more you buy, the greater the bonus you receive.

Bonuses will not expire as long as there is a purchase from the DCS e-shop during a period no greater than one year.

Terms and conditions of the bonus program

1. The Terms of Receiving and Using Bonuses

  1. For participation in the bonus program, the customer needs to register on the digitalcombatsimulator.com website to be identified as a participant and for accumulation of bonuses.
  2. A 20% bonus of the product price is issued once per one product unit (that was not bought previously) that is involved in the bonus program.
  3. A bonus for the product does not apply if the purchase is part of a discount sale, a coupon code is used, or a product bonus has already been granted for that product.
  4. For a product purchased with partial bonus payment, bonuses are not granted.
  5. If there is one order consisting of several products participating in the bonus program, the percentage of the bonus for each product is increased by 5% to 60% of the maximum, ie:
    • 2 DCS products: 25%
    • 3 DCS products: 30%
    • 4 DCS products: 35%
    • 5 DCS products: 40%
    • 6 DCS products: 45%
    • 7 DCS products: 50%
    • 8 DCS products: 55%
    • 9 and more DCS products: 60%
  6. The customer has the opportunity to receive a bonus for existing orders (paid before February 20th, 2014) pertaining to products participating in the bonus program, with the same rules applied (p.2-3) as under the new order. Customers must use these bonuses prior to January 1st, 2015. Visit: Personal section / My account to register the orders.
  7. The bonus amount will be issued in the currency of the order after placing the order and payment (status "Completed"). Previous order bonus amounts will be automatically converted into the current currency of DCS site according to the Customer location. The size of bonuses will be calculated automatically and credited to the personal account of the customer.
  8. Bonuses earned when purchasing accrue automatically and can be used immediately for subsequent purchases.
  9. The bonuses can only be spent on purchases from the DCS Store website.
  10. To support limited time promotions, bonuses may be adjusted.

In the DCS E-shop, each participating product in the program has indication of bonuses under the price of the product with the basic rate of 20% (twenty percent) of the product price. During ordering it will also be given a number of bonuses, if the products order satisfies rules (p.2-3).

2. Bonuses Debiting from User Account

  1. Bonuses are used for partial payment for products at the rate of 1 bonus = 1 ruble, 1 euro, or 1 dollar.
  2. A product can be paid by use of bonuses no more than 30% (thirty percent) of the full product price. We retain the right to change this percentage at any time and at our discretion.
  3. The following rules are applied to bonuses accrued for purchases made after February 20th, 2014: 100% of the bonus will be cancelled without return and/or recovery in case the customer does not make a purchase within one year from the date of the last purchase from the DCS e-shop.
  4. Bonuses can be used to pay any DCS product that is participating in the bonus system, other than products that are subject to promotions, discounts and other special purchase program, including during sales. 3rd party partner products may choose to participate in the bonus program at their own discretion.
  5. Bonuses cannot be used to pay for products marked as “NEW”.
  6. Bonuses can be canceled if : Bonuses were incorrectly accrued due to a technical failure, a failure of the software, or if the accrual of bonuses was the result of fraud.

3. Refund

  1. In case of the return of any product purchased using bonuses only, the actually spent amount of money will be returned; however, the spent bonuses will not be refunded and canceled without any possibility of a return and / or recovery.
  2. If the customer's order has two and more DCS products, which were accrued with bonuses, a refund will be given for the specific item the refund was requested for. The actual spent amount of money will be refunded to the personal account of the customer for the returned product. Bonuses earned for this order will be canceled in its entirety without the possibility of the return and / or recovery.

4. Additional Terms

  1. Bonus program is a loyalty program.
  2. Bonuses cannot be exchanged and are not redeemable for cash.
  3. Bonuses cannot be transferred to third parties.
  4. Customers may track the accrual of bonuses for purchased products, as well as the duration and date of cancellation in the Personal Area of digitalcombatsimulator.com.
  5. Cancellation according to expiration date, for a refund or otherwise bonuses are not be recovered and refunded.
  6. After committing actions on the site digitalcombatsimulator.com to obtain bonuses the customer confirms that he (she) agrees with the published terms and conditions of the bonus program.
  7. Customer agrees with additions and changes made to the terms and conditions of the bonus program at the time of purchase on the site digitalcombatsimulator.com and receive bonuses for the purchase.
  8. Participant of bonus program may be excluded from participation in the bonus program without notice for any reason, including if the Participant fails to comply with these term and conditions and/or commit fraud and/or abuse any privileges granted to participant within the Bonus program and/or provides information that is misleading and/or other incorrect information.
  9. The bonus program may be suspended or terminated at any time at the discretion of the organizers. Information on the suspension or termination of the bonus program is communicated to its members not less than thirty (30) calendar days prior to the date of suspension or termination of the Bonus program by posting information on the digitalcombatsimulator.com site. Within thirty (30) days of such notice, the accrual of bonuses is not performed. In this period the usage of bonuses for partial payment of the purchase continues to be made.
  10. In the case of termination of the Bonus program and the customers did not use accumulated bonuses within the prescribed period, the bonuses will be canceled in full. Any kind of payments and/or compensation to the Participants will not be refunded.
  11. In the case of suspending or terminating the bonus program due to circumstances beyond our control (force majeure), all Participants are notified of such suspension at any reasonable time, provided that the provisions of the period of notice shall not apply. In this case, the effective rule is 4.10.
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