ED Miles terms and conditions

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Starting August, 01, 2019, digitalcombatsimulator.com offers our loyal customers Eagle Dynamics Loyalty Program that provides discounts with each DCS product purchased regardless if a product has just been released, is already on sale or in pre-purchase, you will always earn ED Miles on the price you paid for the purchase.

ED Miles will not expire as long as there is a purchase from the DCS e-shop during a period no greater than three years.

Terms and conditions of the loyalty program

1. The Terms of Receiving and Using ED Miles

  1. For participation in the loyalty program, the customer needs to register on the digitalcombatsimulator.com website to be identified as a participant and for accumulation of ED Miles.
  2. A 10% of the Purchase Price is issued once per one product unit (that was not bought previously) that is involved in the loyalty program.
  3. ED Miles for the product does not apply if a coupon code is used, or ED Miles have already been granted for that product.
  4. For an order purchased with partial ED Miles payment, ED Miles are not granted.
  5. If there is one order consisting of several products participating in the loyalty program, the percentage of the ED Miles 10% of the Purchasing Price per product.
  6. ED Miles cannot be applied to existing orders and already purchased products.
  7. The ED Miles amount will be issued in the equivalent to USD product price after placing the order and payment (status "Completed"). The amount of ED Miles will be calculated automatically and credited to the personal account of the customer.
  8. ED Miles earned when purchasing accrue automatically and can be used immediately for subsequent purchases.
  9. The ED Miles can only be spent on purchases from the DCS Store website.

In the DCS E-shop, each participating product in the program has indication of ED Miles under the price of the product with the basic rate of 10% (ten percent) of the product price.

2. ED Miles Debiting from User Account

  1. ED Miles are used for partial or full payment for products at the rate of 1000 ED Miles = 1 US dollar. We retain the right to change this percentage at any time and at our discretion.
  2. ED Miles can be used to pay any DCS product that is participating in the loyalty program. 3rd party partner products may choose to participate in the loyalty program at their own discretion.
  3. ED Miles cannot be used to purchase certain third-party developer products.
  4. ED Miles can be canceled if: ED Miles were incorrectly accrued due to a technical failure, a failure of the software, or if the accrual of ED Miles was the result of fraud.

3. Refund

  1. In case of the return of any product purchased using ED Miles, only the actually spent amount of money will be returned; however, the spent ED Miles will not be refunded and canceled without any possibility of a return and / or recovery.
  2. If the customer's order has two and more DCS products, which were accrued with ED Miles, a refund will be given for the specific item the refund was requested for. The actual spent amount of money will be refunded to the personal account of the customer for the returned product. ED Miles earned for this order will be canceled in its entirety without the possibility of the return and / or recovery.

4. Additional Terms

  1. ED Miles cannot be exchanged and are not redeemable for cash.
  2. ED Miles cannot be transferred to third parties.
  3. Customers may track the accrual of ED Miles for purchased products, as well as the duration and date of cancellation in the Personal Area of digitalcombatsimulator.com.
  4. Cancellation according to expiration date, for a refund or otherwise ED Miles are not be recovered and refunded.
  5. After committing actions on the site digitalcombatsimulator.com to obtain ED Miles the customer confirms that he (she) agrees with the published terms and conditions of the Eagle Dynamics Loyalty Program.
  6. Customer agrees with additions and changes made to the terms and conditions of the loyalty program at the time of purchase on the site digitalcombatsimulator.com and receive ED Miles for the purchase.
  7. Participant of the loyalty program may be excluded from participation in the loyalty program without notice for any reason, including if the Participant fails to comply with these term and conditions and/or commit fraud and/or abuse any privileges granted to participant within the loyalty program and/or provides information that is misleading and/or other incorrect information.
  8. The loyalty program may be suspended or terminated at any time at the discretion of the organizers. Information on the suspension or termination of the loyalty program is communicated to its members not less than thirty (30) calendar days prior to the date of suspension or termination of the loyalty program by posting information on the digitalcombatsimulator.com site. Within thirty (30) days of such notice, the accrual of ED Miles is not performed. In this period the usage of ED Miles for partial payment of the purchase continues to be made.
  9. In the case of termination of the loyalty program and the customers did not use accumulated ED Miles within the prescribed period, the ED Miles will be canceled in full. Any kind of payments and/or compensation to the Participants will not be refunded.
  10. In the case of suspending or terminating the loyalty program due to circumstances beyond our control (force majeure), all Participants are notified of such suspension at any reasonable time, provided that the provisions of the period of notice shall not apply. In this case, the effective rule is 4.9.